ck44's commitment to responsible gaming
Betting should be enjoyable — not a problem. ck44 always puts the safety and wellbeing of players first.
ck44's core commitments
Online betting is a form of entertainment — when done in a controlled and informed way. ck44 believes every player has the right to bet in a safe environment, and to that end we have built a range of tools and support measures.
Under our Terms and Conditions, all members must be 21 years of age or older. This is not a formality — it is the foundation of our safety framework. If an attempt to open an account by a minor is detected, it will be closed immediately.
Betting is never a substitute for income, a way to pay off debt, or a method of relieving stress. It is for entertainment only — only bet with what you can afford to lose.
Under ck44's Privacy Policy, your gaming data is stored securely and may be used for responsible gaming monitoring. If we notice unusual patterns, we may proactively reach out to you.
Our commitments
- Strictly enforcing the 21+ age limit
- Self-exclusion and limit-setting options
- Ability to set your own deposit and betting limits
- Active steps when harmful behaviour is identified
- 24/7 support in Bengali and English
- Measures to keep minors away from accounts
Why the 21+ age limit matters
Gambling at a young age is seriously harmful to mental health. If betting habits form before the decision-making and emotional regulation parts of a young brain have developed, there is a high risk of rapid addiction.
If there are teenagers or children in your household, use parental control software on your devices and keep your ck44 account login details secure. The account is solely for your own personal use.
Self-management tools
ck44 offers a number of practical tools to help players keep their betting under control. You can activate any of these at any time via live chat.
Deposit limits
Set a maximum amount you will deposit per day, week, or month in advance. This limit cannot be exceeded.
Break facility
If you feel you need a break, your account can be automatically paused for a set period — one day, one week, or one month.
Self-exclusion
If you want to stop playing for a long period, use self-exclusion. Promotional emails and communications will be stopped during this time.
Loss limit
Set in advance the total amount you are willing to lose over a given period. Once that limit is reached, betting will stop automatically.
Talk to the support team
Contact our support team via live chat at any time. Talk to us in Bengali — you will receive support, not judgment.
Reality check
Pop-up messages at regular intervals will remind you how long you have been playing and show you a summary of your deposits and spending.
Warning signs of problem betting
If any of the following apply to you or someone close to you, it may be a cause for concern. Seek help in time.
Betting beyond your means
Betting money you cannot afford to lose — using funds meant for bills, food, or family expenses.
Chasing losses
Repeatedly increasing bets to recover losses — this is the most common and most dangerous pattern.
Hiding it from family
A tendency to conceal how much you are playing or how much you are losing from family or friends.
Restlessness when not betting
Feeling anxious, irritable, or uneasy when you cannot play or when you take a break.
Spending more time than planned
Being unable to stick to the time limit you set for yourself before each session.
Neglecting other areas of life
Be careful if you start prioritising betting over work, studies, family, or friendships.
Where to get help
Problem betting is hard to face alone. Asking for help is not a weakness — it is the first brave step.
ck44 live chat
Our support team is available 24 hours a day, 7 days a week in Bengali and English. If you want to self-exclude or set limits, let us know directly in chat — action will be taken promptly.
Contact by email
If you prefer written support, you can also contact us by email. Our support team will respond as quickly as possible.
Family and trusted friends
Talk to someone close to you. Letting them know the situation means they can be there for you and offer real support.
Professional advice
Talk to a mental health professional or counsellor. Several mental health centres in Bangladesh provide support for this issue.
Support groups
Support groups made up of people who have come through gambling addiction do exist. Sharing experiences makes the road to recovery easier.
Read the ck44 FAQ
For more information on responsible gaming, account limits, and self-exclusion, see our FAQ — it has step-by-step guidance.
Five principles of informed betting
- Set a budget first: Each week or month, set aside a fixed amount for betting that you can afford to lose without affecting your daily life.
- Set a time limit: Decide how long you will play before you start, and stop when that time is up.
- Do not bet on emotion: Increasing your bets out of frustration or anger after a loss is the biggest mistake you can make.
- Do not make betting your main hobby: Keep up other interests and social activities.
- Take regular breaks: A complete break for a few days is healthy — it is not a sign of a problem, it is a good habit.
Protecting minors
All content and services on ck44 are for people aged 21 and over only. If there are younger people in your home, take the following steps:
- Use passwords and biometric locks on your devices.
- Enable parental controls on your browser.
- Never share your ck44 login details.
- Always log out after playing.
- Have an open conversation with your children about the risks of online betting.